Returns & Exchanges
We want you to be completely satisfied with your handcrafted leather goods, which is why we offer a 60-day window for returns and exchanges. All items must be in their original, unworn condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided by our system to ensure your package is tracked and insured during transit.
- 3.Package Your Items
Carefully place the unworn products back into their original packaging, including dust bags and accessories, and securely attach the shipping label.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our workshop inspects the items, we will process your refund or ship your exchange within 5-7 business days.
